If your order has not shipped yet, we can easily change your address for free.
If your order has been shipped (it has a tracking number), we will have to issue a change-of-address claim with our shipping carrier directly. This is a $15 fee. Unfortunately, once the shipment leaves our facility, we do not have the ability to re-route it without the change-of-address claim.
Apply Kò Essence's body butter on your skin post-shower or bath, while your skin is still damp. Let the body butter seal in the moisture. It’s that simple. Just be careful because the natural oils & butters could make your bathroom a bit slippery.
Since our products contain natural ingredients and we don’t use any unnatural preservatives, our products do have a shelf life, which is typically 12-24 months. If our products are kept out of direct sunlight and at room temperature or below, they will stay fresher longer. In the rare case that you purchase one of our products and find that it is not at its freshest point, please contact us so we can handle this on a case-by-case basis
All our butters are formulated to smooth, soften & reduce inflammation in skin. We would recommend Kò Essence's Unscented Body Butter, Sweet Orange & Lavender Field. However, we always recommend doing a patch test with any new products. Patch test is applying a new product on small area of your skin to ensure that there are no reactions.
Absolutely, especially with our Unscented Body Butter. The most popular uses include: locking in moisture after a wash/condition, gently defining curls, smoothing and softening hair before styling and providing definition in braids, twists, braid outs and twist outs.
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